• User Experience Strategy and Design
  • Information Architecture, Interaction Design and Web Usability
  • Wireframing and Prototyping
  • User Interface Design for Web Sites, Web Applications and Intranets
  • Web Standards and Search Engine Optimisation
  • Usability Audits and Competitive Analysis
  • Content Management Systems
  • Web Site Traffic Analysis and Reporting
  • Project Management and Digital Strategy
  • Customer Education and Service
  • Training and Support

Expert Skills

  • Photoshop, Illustrator
  • OmniGraffle (for wireframing and interaction design)
  • HTML5
  • CSS3
  • jQuery
  • Google Analytics